Karen Spencer-Founder/CEO

Karen is the Founder and CEO of Fransystems, an Atlanta based franchise education and consulting company since 1994. Over the past 20 years, Karen created FLM™- Franchise Lifecycle Management methodology for franchisors and consulted with such companies as Bridgestone Tires, Valvoline, YUM! Brands, Focus Brands, IHOP, Donatos Pizza, Southern Hospitality BBQ and others. 

Karen’s background encompasses over 30 years experience with all levels of franchise companies, such as DAVCO (largest Wendy’s Franchisee), Arby’s (internationally and Domestically), AFC Enterprises (Popeyes, Churchs, Seattle's Best and Cinnabon - at that time), Midial, U.S.A. (Original Cookie Company and Hot Sam’s Pretzels), RTM Restaurant Group (largest Arby’s Franchisee and Mrs. Winner’s Chicken and Biscuits and Lee’s Famous Recipe), and Planet Smoothie.


Board Positions:

2001-2005 Board of Trustees – IFA Educational Foundation

2006-2010 Board of Trustees – IFA Educational Foundation

2000-2002 Board Member - Franchise Center- University of Texas at El Paso

2003-2005 Special appointee – SBA in Atlanta, Georgia Educational Group

2008-2009 Board member- Atlanta Franchise Alliance


Editor, Writer and Speaker:

2008-2009    Editor, PINK Magazine (Franchise)

2012             Delta Sky Magazine - Franchise Trends

2011              ABA/Franchise Law Compliance Manual

1994-2017     Contributing Writer, Speaker for:

  •  Franchise World Magazine
  •  IFA Conventions
  •  International Franchise Expos
  •  Franchise Finance
  •  IFA Super Sessions or Development Series
  •  Summits for suppliers to franchise Industry
  •  Franchisors’ Annual Conventions
  •  National Restaurant Association
  •  Radio Show (Host and Guest), Atlanta, Georgia
  •  QSR Magazine
  •  Fast Casual Magazine
  •  Dine America


Trade Organizations

IFA, Member, 1991-1992 Legal/Legislative Committee

IFA, Member, 1993-1998 Minorities in Franchising Committee

IFA, Member, 1994-1998 Women’s Franchise Committee

IFA, Chair of the Women’s Franchise Network – Atlanta 2010-2011

IFA, Member, 2000 Board of Directors Strategic Plan Task Force

IFA, Member, Membership Committee for over 10 years

IFA, Member Convention Task Force 2000, 2001, 2005, and 2006

IFA, Ambassador to the Convention 2000-2016

DECA, Executive Mentor, National Judge National Championships


Shawn Spencer-Partner/COO

Shawn Is a Partner and COO of Fransystems since 2001, Shawn co-developed the FLM - Franchise Lifecycle Management and branding.  Shawn's primary focus is on operational management and client implementation.

Shawn’s career started at the age of 14 in the back of the house in a small independent restaurant in Atlanta, GA. He worked for multiple chain restaurants from Subway, Chili’s, China Coast (General Mills), to Grady’s American Grill in store level management and training during and after graduating from Georgia State University Robinson School of Business with a B.A. in Marketing.

Shawn also founded Spencer Creative in 1995 delivering award winning marketing solutions services for such companies as FOX News Channel, Siemens, E-Trade Financial, Verizon Wireless, Emerson, and Colgate Palmolive.  The company was acquired in early 2001.

Board Positions

People Matter client advisory board, 2014

Donate Plate-CO-Founder June 2015


National Restaurant Association

International Franchise Association

Franchise Finance Conference

International Franchise Association

Trade Organizations

IFA, Member, Membership Committee

IFA, Member Convention Committee

IFA, Ambassador 2001- Present

DECA, Executive Mentor, National Judge National Championships